In the past, our 5 day Microsoft Dynamics 365 Customer Engagement (CRM) Boot Camp offered you the most in depth coverage of CRM capabilities in Dynamics 365 available in the market today. We combined a mix of theory, practical hands-on exercises and labs to prepare you for success. That boot camp was targeted at businesses and Government organizations looking for a deep dive into Dynamics 365 functionality. The Government version was the same content, although it was offered separately to segregate the students (which is no longer needed with an on-demand model).
Our current on-demand training content was recorded in 2019 and based on Microsoft’s latest approved training material at that time. For access to the latest environment, a Microsoft trials instance can be used to follow-along with the labs and demonstrations (the course includes information on how to set this up). If you have access to a Sandbox environment, that can work as well. Purchasers of the CRM Bootcamp can request an Azure demo instance that replicates the training environment for a duration of 2 weeks (a $99 value). Please contact us at [email protected] or enquire via chat and allow up to 48 hours for setup.
Target Audience: This course is intended for sales managers, customer service managers, business analysts, CRM administrators, users in operational roles, key functional users, implementation consultants and any other roles in the organization or government who want to gain foundational knowledge of the applications functionality as well as configuration and customization capabilities.
*If you prefer to pay by invoice please contact us at [email protected]