apple, coffee, computer

Microsoft Dynamics 365 Customer Engagement (CRM) Customer Service

Current Status
Not Enrolled
Price
$199 (USD 149)
Get Started

This section focuses on how an organization can nurture customer satisfaction through automation of business processes within CRM. You will be provided an insight into all of the powerful Customer Service and Service Scheduling functionality capabilities including:

  • Customer Service Hub
  • Cases
  • SLA’s, Entitlements
  • Queues
  • Knowledge Management
Scroll to Top